Process Standardization / Outsourcing Readiness

Process standardization essentially involves a set of activities starting with setting the standard thru reporting the standard to establishing adherence to the standard and at all points in time encouraging the continuous improvement of the standard.


Our consultants bring varied experiences across the key outcomes of Business Process Standardization to bring forth increased transparency, efficiencies in the end to end process, adherence to all regulatory requirements and a significant reduction to all variances.


  • Documented SOPs with Change Management protocol
  • Common service experience across channels / network
  • Segmented Delivery standards
  • Regulatory Compliance & Reporting
  • Universal “plug & play” infrastructure